Lots has been written and said about employee performance and motivation. Leaders often ask themselves “is my team performing?” Do we have the maximum possible being given by our people?
Many leadership gurus and magazines have many theories about what is needed to get people motivated and performing to their maximum potential. While all of it has merit and serves to inform us in many ways I have boiled it down to some very simple rules.
1) Be kind to those who are in front of you for you don’t know what struggle they bear or are living through.
2) Look at the person in front of you as a human being and not some sort of machine that is there to perform a job.
3) Believe in the best of people. Not many people come to work thinking that they would like to do under par work or deliver bad results. If you believe this you will stop looking for people’s errors and look for their successes.
4) Listen, listen and listen some more. I heard this saying many years ago and I believe it has so much truth. “There’s a reason that we were given 2 ears and 1 mouth. We are supposed to listen twice as much as we talk. “Use your ears and let your mouth have a rest.
And last but certainly not least…..the piece de resistance!
5) Don’t assume…..anything! Don’t assume that you understand someone’s intention, motivation or thoughts. That is unless you take the time to ask and have an actual dialogue.
Although these may sound like simple rules to live by, they are much harder to put into practice. So, what this means is that for leaders to be able to pull the best out of people you must work on yourself first. The better you are as a human being, the better you will be at helping people put their best foot forward.